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Report from german QFD Symposium 2007 in Kassel
über den Newsletter des
QFD Institute am 9.11.2008 und mit freundlicher Genehmigung
von Glenn Mazur an dieser Stelle dupliziert.
The QFD Institut
Deutschland (QFD-ID) could not have picked a more symbolic location for
their December 2007 German QFD Symposium. Kassel Germany is best known
as the home of the Grimm Brothers, the most famous collectors of fairy
tales in the world whose work continues to enchant children and adults
of all ages and lands.
Driving parts of the 300
mile Fairy Tale Route took us to the sights that inspired the settings
for Sleeping Beauty, Goose Girl, and Little Red Riding Hood. Here, you
find the real castles, haunting forests, and misty hills that must have
provoked much terror and awe among the villagers of past centuries.
What better place to invoke
the power of QFD, the approach to merging the fairy tale world of what
product developers wish to make and the reality of what customers wish
Attendance at the German
QFD Symposium, December 6th, was an impressive 45 members representing
a healthy cross section of academia and business, including industry
leaders such as Volkswagen, BMW, Bosch, Roche Diagnostics, and
Vodafone. Most presentations were in German, and included two tutorials
and eleven papers.
Prominent in both the
tutorials and papers was the Analytic Hierarchy Process as a preferred
method for quantification in QFD. This was a fitting follow through to
Dr. Saaty (creator of AHP) receiving the Akao Prize this past September
at the International
Symposium in Williamsburg USA.
Other emphases in the
presentation included Function Analysis, Market Research, Production
Deployment, TRIZ, Blitz QFD®, and Six Sigma. Applications
included automotive systems, design of a spa chair, civil construction,
textiles, and software.
certifications were awarded to several attendees, including
Architect (highest level) to Glenn Mazur and Richard Zultner of the U.S.
Following the Symposium,
the QFD Institute (U.S.) held an International
QFD Green Belt® Course, which included members from
Austria, Belgium, Romania, Spain, and the UK.
The continuous efforts of
QFD-ID are to be recognized for the promotion of QFD throughout Germany
and much of Europe. It was inspiring to meet many QFD colleagues who
will lead QFD efforts in the EU.
We look forward to future collaboration.
The QFD Institute
© 2001-2008 QFD
Institut Deutschland e.V. Nutzungshinweise